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Water Testing – The First Step to Better Water

Precise assessments for perfect treatment solutions

Water is an ever-changing resource, especially if it is coming from a well. Environmental conditions are always changing and will affect what is in your water. That is why it is important to have your water tested at least once per year, to be aware of its current state.

A number of water tests may be performed in your home, however, some others may be sent to our laboratory for analysis. Regardless of what your water needs to be tested for, The H2O Base can help. In addition, we can assist in interpreting the results and provide you with proven technology to alleviate any of your concerns.

Benefits of water testing:

  • Our independent laboratory can provide detailed and clear reports on the quality of your water
  • Basic water tests can detect a number of impurities, including:
    • Non-harmful contaminants (such as hardness, iron and manganese)
    • Broad spectrum analysis, identifying various in-organics (such as lead, copper, and arsenic)
    • Coliform and E-coli bacteria
    • Volatile organic compounds (VOC)

After we test your water, we can then can tailor a system that's perfect for your treatment needs. That is how we use better science to make brilliant water. Contact us today to learn more!


Frequently Asked Questions

What do I need to know about water testing?

In a standard test, we examine bacteria, acidity levels (Ph), calcium, and iron levels. A test can be brought to our office in a sterile sample container with 2 inches of water or an appointment can be scheduled to pick up a sample at your home for an additional fee. A basic water analysis will take 3 days to complete in our incubator. A written report will be emailed to you with the results. 

An extensive water analysis is also available through a certified laboratory. This test will analyze for bacteria, minerals, volatiles, and other pathogens. Some examples are: Manganese, Arsenic, Copper, Chloride, Sulfates, Nitrites, Chloroform, Carbon Tetrachloride, and Methyl Tertiary Butyl Ether. A full list is available upon request.

What do I do after a positive bacteria test?

If you have received a positive result for bacteria an Ultraviolet Sterilizer should be installed to kill the bacteria and microorganisms in your water. Water enters the inlet port of the Sterilizer and flows through the generator cell and around a lamp which emits Ultraviolet light energy. The microorganisms absorb the light and are destroyed. The treated water exits the outlet port of the Sterilizer and is ready for consumption. It is recommended that the Ultraviolet Sterilizer be serviced and the bulb changed yearly to assure the system is working properly. 

It is also recommended to have a filter installed before the Ultraviolet system to stop minerals and debris from depositing onto the quartz sleeve and interrupting the potency of the Ultraviolet light. 

We service and sell replacement bulbs for Master Water Conditioning and Aqua Treatment Service Brand Ultraviolet Sterilizers.    

Are you noticing blue/green stains in your tubs, sinks or toilets?  Have you found pinhole leaks in your copper plumbing?

Then you may be dealing with water that has a low Ph level and the acidity of the water is corroding the pipes. Acidic Ph levels between 5.8 and 6.5 need to be neutralized to normal levels of 7.0 and 7.5. An acid neutralizer should be installed to correct the Ph level of the water coming into your home. The water passes through calcium carbonate minerals in a tank. The calcium carbonate dissolves into the water and balances out the Ph level. 

It is recommended that an acid neutralizer should be serviced with new mineral every 6 months or at least annually depending on your household’s water usage. 

We provide the installation and service of your acid neutralizer.

Are you noticing scale deposits on your dishes and coffee maker?  Are you having difficulty with soap scum on your shower stalls?

A water softener is recommended for a household with a calcium level of 3 grains per gallon (gpg) or higher. A water softener removes the calcium or magnesium from your home’s water through an ion exchange with sodium. It results in soft water that works better with soaps and detergents and decreases the buildup of limescale in your appliances, water heater, and pipes.  

All newer dishwashers work more efficiently with soft water, as the detergent will fully lather, break down food particles, and rinse your dishes clean and clear without leaving any soapy residue. 

We provide the installation and service of your water softener. 

Do you have yellow/red/brown staining in your sinks or toilet bowls?  Does the water have a rotten egg smell? 

A rotten egg smell is an indicator of Sulphur gas being present in your water system.  While it is safe for human consumption, the overwhelming smell deters a homeowner from drinking the water.  An Iron and Sulphur Removal system will treat the Sulphur smell and help correct any iron issues. 

A water test that shows an iron level higher than .03ppm should be treated with an Iron Breaker III removal system. The Iron Breaker III works through a process of compressed air and filter media to trap particles of iron as the water passes through the tank. The water coming out of the tank has had the iron removed and the filter will backwash to remove the trapped iron particles. The Iron Breaker III will stop iron stains from occurring, protect pipes from iron clogging, and provide clean, odor free water. 


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